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Privacy Policy

Providing your Information during your Chat or SMS Text Session
You may be asked to provide demographic information including, but not limited to, your email address, zip code and age. The Rocky Mountain Poison Center is committed to your privacy and agrees to keep your information confidential. If you choose to share additional personal information with us, it will be used for internal purposes allowing us to better serve you. Any information provided by you will only be disclosed in accordance with applicable local, state and federal laws and regulations. A transcript of your chat or SMS text session between you and our Agent or Specialist will be recorded and stored for quality assurance and training purposes.

Automatically Collected Statistics
When you visit our website we automatically gather information about your visit. This general information identifies you as a unique visitor to the website and does not provide us any other personal information about you. This information allows us to monitor the traffic on our webpage so we can better understand the impact our work has and improve your future online experience. This information is only viewed and reported aggregately.

Chat and SMS Text Session Agreement
As with any online or cellular data interaction, there is some level of risk when communicating via internet or cellular data service. By engaging in one of our chat or SMS text sessions, you agree and acknowledge that you are granting the Rocky Mountain Poison Center permission to provide you assistance and to use the information you provide for future reporting purposes. Furthermore, you understand and agree that the Rocky Mountain Poison Center will undertake all efforts to protect your information, but is not responsible for any unauthorized disclosure of information you may provide during the chat or SMS text session.